Having sent an electronic purchase order to your supplier, you will receive an
order acknowledgment from them, which is displayed on Power-Gx as the Shopping Results screen. This topic outlines what to do if the supplier order
confirmation warns you that you have ordered discontinued products.
1. The supplier will confirm 0 and back order 0 since the product has been
discontinued. Booking in this purchase order will indicate that the line is
complete even though you have not received any.
2. A Cancelled Purchase Order (CPO) transaction is generated for the
discontinued product and it will reappear on the shopping list since you still
need to purchase it.
3. If there is an alternative supplier, you should change supplier on the
shopping list.
4. You should amend
Product Details, removing the supplier from the choice
of suppliers for this product.
6. If the item is required for a sales order, you will need to amend the sales
order, replacing the product with an alternative item if possible or deleting
the line if the customer does not want a replacement product.
7. If the item was for stock, delete it from the shopping list and replace with
an alternative product.