Customer Contracts
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Customer Price Contracts are agreed special prices and discounts on certain products, for a particular customer.  This becomes a unique price list or contract for that customer.  When you enter a sales order for this customer it will automatically apply the contract price if the item is on contract as this is the highest level of priority in the price and discount hierarchy.  There are two types of customer contracts, a Standard Contract which has no date range so remains valid until it is deleted, and Short Term Contracts.  These can be set with date ranges for short-term agreed pricing that will temporarily overrule the Standard Contract.  When the short-term date range expires the Standard Contract will become the prominent pricing for this account again. 

The Customer Contracts  program can be used to create, print, export, import, amend or delete customer price contracts.  You can copy contracts from one account to another.  There is also a facility to automatically increase all prices by a chosen percentage to aid you with contract updates.  The Customer Price Contracts program can be used as an enquiry to look up the items the customer has on contract, and the prices they pay. 

To Create a New Contract
1.   Select Gx SOP from the toolbar.
2.   Hold the cursor over Prices and Discounts on the menu.
3.   Select Customer Contracts from the second menu.
4.   Enter the customer Account Code
5.   For a Standard Contract, drop the Contract Type menu down and select Standard Contract.   
6.   For a Short-Term contract click the graphic icon to the right of Contract Type. This takes the cursor down to the Description field where you should type a title for this contract e.g. Summer Special Contract Prices.  Enter a Start Date and End Date.  The prices on expired contracts are no longer applied, Standard Contract prices if set up will apply again.  Power-Gx offers a feature which warns operators when a contract is nearing its expiry date.  Click here for further details on setting this up.
7.   Enter the first Product Code.  Right-click anywhere on the product lines and select Search for Product Code to use the product search
8.   Choose how the contract price is to be applied for this item, either simply using the price on the contract, or by applying the discount on the contract, or cost plus applied to the cost price on the contract.  Make your selection from the drop-down menu in the Type column.
9.   Select the Catalogue that the standard price is to be taken from. Discounts and cost plus prices will be calculated from this catalogue price. If the customer price or discount is dependent on the catalogue selected, you can enter a product more than once, selecting a different catalogue for each occurrence of the product on the contract.  The contract price and discount can vary per catalogue.
10.      Within the Quantity column select the "..." button to enter quantity break pricing.
11.      Select the supplier's cost price from the drop down list, the default is the "From Our Stock" cost price.
12.      Enter the Contract Price, or if this product contract price is to be derived from the agreed discount or cost-price plus, leave it blank. 
13.      Enter the Discount value if you have agreed a specific discount amount for this product otherwise leave it blank.  If you have entered a contract price in the previous column the discount will already be calculated.
14.      Enter the Discount % if you have agreed a specific discount that will be applied to the catalogue price.  If you have selected Cost Plus, use this column to enter the % to be applied to the catalogue cost price. 
15.      The % Margin will be calculated.  If you amend this, the price and discount will be recalculated. 
16.      Add subsequent products to the contract as above. 

Click here to view the Customer Contract screen.

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To Copy an Existing Contract to Another Customer
1.   Use the Export and Import functions within Customer Contracts below.

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To Print a Contract
1.   Select Gx SOP from the toolbar.
2.   Hold the cursor over Prices and Discounts on the menu.
3.   Select Customer Contracts from the second menu.
4.   Enter the customer Account Code
5.   Choose the Contract Type i.e. Standard or short-term from the drop-down menu. 
6.   Click the Print Contract button. 
7.   Choose what format you want to produce the contract in from the Sent Report To options.  (more info)
8.   Click Ok.
9.   Select whether you wish to print cost prices on the report.
10.      Select whether you wish to print retail prices on the report.
11.      Click here to view a printed Customer Contract.

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To Export a Contract
1.   Select Gx SOP from the toolbar.
2.   Hold the cursor over Prices and Discounts on the menu.
3.   Select Customer Contracts from the second menu.
4.   Enter the customer Account Code
5.   Choose the Contract Type i.e. Standard or short-term from the drop-down menu. 
6.   Click the Export button. 
7.   Use the file browser window to select a location to save the exported data and give the file a name.  Data can be exported in CSV (comma delimited) or TXT (tab delimited) format. 
8.   Click the Save button on the browser window.
9.   Navigate to the chosen location on your computer to open up the exported file.  For Power Gx on the Cloud you will receive further instructions regarding copying the file to your desktop.

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To Import a Contract
1.   Select Gx SOP from the toolbar.
2.   Hold the cursor over Prices and Discounts on the menu.
3.   Select Customer Contracts from the second menu.
4.   Enter the customer Account Code
5.   Choose the Contract Type i.e. Standard or short-term from the drop-down menu. 
6.   Click the Import button. 
7.   If you are using Power Gx in the Cloud view additional instructions here.  Use the file browser window to select a location of your saved data file and click the Open button on the browser window.  Note: the format must be the following - Alias Code, Product Code, Description, Type, Catalogue, RRP, Cost Price, Discount, Discount%, Margin, Quantity, Contract Price - and must be a CSV (comma delimited) or TXT (tab delimited) file.  The following fields are mandatory: Alias, Product, Type (P, D or C), Discount if it is a discount line and Contract Price.  The remaining columns and Quantity (1 will be default if left blank) are optional. 
8.   Answer the popup question Does the first row contain column headers?  Yes indicates that your data file has a row of column titles and No indicates the file contains data only.

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To Amend a Contract
1.   Select Gx SOP from the toolbar.
2.   Hold the cursor over Prices and Discounts on the menu.
3.   Select Customer Contracts from the second menu.
4.   Enter the customer Account Code
5.   Choose the Contract Type i.e. Standard or short-term from the drop-down menu. 
6.   You can amend the Start Date and End Date if this is a short-term contract. 
7.   To add a product to the contract, find the next available line at the end of the product list, or right-click the product lines display and select Insert a Row from the context menu to add the new product in a specific place in the contract.
8.   To delete a product from the contract right-click the product code and select Delete a Row from the context menu. 
9.   To amend the price, click the cell with the information you need to change, i.e. Contract Price, Discount, Discount % or Margin.  Amending any of these will recalculate the others. 
10.      To locate a specific stock code to amend, use the Find option on the bottom right of the screen.  Type the code in the white box then click the Find button.  The line it is on will be highlighted.

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To Automatically Update All Prices on a Contract
1.   Select Gx SOP from the toolbar.
2.   Hold the cursor over Prices and Discounts on the menu.
3.   Select Customer Contracts from the second menu.
4.   Enter the customer Account Code
5.   Choose the Contract Type i.e. Standard or short-term from the drop-down menu. 
6.   In the Percentage Uplift field, enter the % increase you want to add to prices on this contract.  When you press Enter or Return, the contract prices will be automatically increased by this percentage.
7.   Use the Undo Uplift button if you want to revert prices back to the original values. 
8.   Remember to Save any changes you make. 

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To Delete a Contract
1.   Select Gx SOP from the toolbar.
2.   Hold the cursor over Prices and Discounts on the menu.
3.   Select Customer Contracts from the second menu.
4.   Enter the customer Account Code
5.   Choose the Contract Type i.e. Standard or short-term from the drop-down menu. 
6.   Click the Delete button.  Confirm you want to delete this contract.

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