This allows you to view details of a specific contact person for a customer or prospect, e.g. to look up their direct dial number or email address.  The current contact name will be recorded against any call details you enter so you should make sure you have the correct one displayed.  It can also be used to select the correct addressee for letters. 

3.   Enter the required customer.  You can use the quick access lookup or advanced search to find an account if you do not know the exact account code. 

4.   Click the drop down menu next to Contact on the top right side of the screen or alternatively click on the Contact Search button  , see these instructions for using the Contact Search. 

5.   Select the required contact name.  Their main contact details such as full name, telephone number, email address etc will now be displayed.  To display all of their contact details or amend them, click on the icon.