This allows you to cancel appointments made using the Make an Appointment
option in Contact Details.
1. Select Gx CRM from the toolbar.
2. Select Contact Details from the menu.
3. Select the required customer. You can use the quick access lookup or
advanced search to find an account if you do not know the exact account
code.
4. Click on the Make an Appointment icon .
5. Click the Cancel button.
6. Click Yes
to confirm that you want to cancel the appointment. Cancelling
an appointment will automatically remove it from the Microsoft Outlook
Company Calendar.
.