Microsoft Outlook Company Calendar
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When you Make an Appointment in Gx CRM\Contact Details, it will appear in the Microsoft Outlook Company Calendar.  To view the calendar:

1.   Open up Microsoft Outlook.
2.   Click Go in the toolbar.
3.   Choose Calendar from the menu. 
4.   Select Company Calendar from the list of calendars.

Any amendments you make to appointments in Gx CRM\Contact Details will automatically update the Outlook Company Calendar, this includes deleting an appointment.   For additional help on using the Microsoft Calendar, press F1 while in Outlook to call up the Outlook Help feature.  You can type in key words to find help on specific queries.