An open order
can be deleted. If a delivery note has already been produced
for any part of the order, you will need to cancel the delivery note
first before
you will be allowed to delete the sales order.
1. Select Gx CRM from the toolbar.
2. Select Contact Details from the menu or by clicking on the icon.
3. Select the required customer.
4. Click on the Orders Tab. Locate the open order you wish to delete and
double click it. Alternatively you can click Place Order in the toolbar and
choose Open Orders from the menu. Select the Order Number you want
to delete from the drop-down menu.
5. The sales order will open on screen. Click the Delete button at the bottom
or the icon in the toolbar.