This is used to cancel delivery notes to tell the system that you have not
delivered all or certain products on a delivery note. You can only cancel
uninvoiced items. Cancelling items on a delivery note automatically books
them back into stock, creating a positive stock adjustment (+AJ) transaction in stock movement enquiry. You can cancel the whole delivery note,
i.e. all
items on the order, or cancel the part of the order that cannot be or has not
been delivered.
Cancel Delivery Notes is normally used when stock figures are incorrect on
the system, showing items available for delivery that are not actually in stock.
In this case you would have to cancel the delivery note to show that the items
have not been delivered, then correct the stock. Part cancellations might be
used where an item has been missed off the delivery, allowing you to tell the
system that the item has not been delivered. A new delivery note can then be
produced for the outstanding items.
1. Select Gx SOP from the toolbar.
2. Hold the cursor over Delivery Notes on the menu.
3. Select Cancel Delivery Notes from the second menu displayed. Click here to view the Cancel Delivery Notes screen.
4. Use the Select by Delivery Date or Select by Order Number ranges to
display the order(s) you want to cancel delivery notes for.
5. The check boxes in the Cancel? column are already ticked. Untick any
you do not wish to cancel.
6. If you only want to cancel part of the delivery note, untick the Cancel?
column, then double click the order line. This displays the delivery note
details for that order. Enter quantities in the Cancel Packs and Singles
columns for the number of items against each product line that you wish to
cancel (i.e. enter the quantity to show as undelivered, the remaining lines
and quantities will still show as delivered). Save the delivery note details
screen. Click here to view the delivery note details
screen for part
cancelling delivery notes.
7. When you are ready to cancel the delivery notes, click the Ok button.
8. The cancelled items will be booked back into stock allowing you to print a
new delivery notes for them. If the stock was incorrect, you will need to
adjust it otherwise the system will think the goods are available and try to
produce a new delivery note. For goods that were taken from stock, you
will need to use Stock Adjustments to correct the stock figures.
For goods
ordered from a supplier that have been booked in but are not actually
available, you should use Corrections to Goods Received to
indicate the
items on the purchase order that have not been received.
9. If the customer no longer requires the canceled delivery note lines, you will
need to amend the sales order to delete the lines or cancel the whole
order.