A sales order can be put on query by ticking the Query Order? check-box on
the header details tab in the sales order details program. Products to be
ordered will not appear on the shopping list while an order is queried. A
delivery note cannot be produced for a queried order even if all stock is
available. It is useful for holding an order while you wait for a customer to
confirm any details.
1. Select Gx CRM from the toolbar.
2. Select Contact Details from the menu.
3. Open the required customer Account Code.
4. Click on the Orders Tab.
5. Locate the open order you wish to amend and double click it.