Print Credit Notes
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1.   Select Gx SOP from the toolbar.
2.   Select Print Credit Notes from the menu.
3.   Select By - choose Order Number Range or Account Code Range then enter the first and last order or account codes to be included. 
4.   Credit Type - select whether to include All Types, or only Daily (for accounts set up so that each order generates its own invoice), Weekly (for customers set to get a consolidated invoice on a weekly basis) or Monthly (for customers set up on consolidated monthly invoice).
5.   Click the Include a Date Range? check-box if you only want to view orders for specific dates.  Enter the date range required.
6.   Click the Select Orders button. Credits that are not out with the default acceptable profit margins, and that have not previously been put on query, will automatically be ticked as ready to credit in the Credit? column.
7.   You can untick any that you do not wish to print at this time.  You can unquery any credits that are ticked in the Queried column if you wish to credit them now.  Make sure the Credit? column is ticked for them.
8.   Click the Print Credits button.
9.   Choose where you want to print the credit notes from the Sent Report To options.  (more info)
10.      Click Ok
11.      Confirm the Invoice Date.  This date determines the period that the credit notes in this batch will be posted to.  Make sure you post them to the correct month.  The current Period End Date is displayed, showing the month that your Sales Ledger is currently in.
12.      Consolidate Nominal Transactions? - the box should be ticked so that the nominal ledger accounts are only updated once with the batch totals, rather that an entry for every individual credit note line. 
13.      If an Invoice Message is required, you can select a pre-defined Message Code from the drop-down menu, or skip the message code and type your message directly into the white box.  Click here for instructions on creating invoice and credit note messages.     
14.      Click Ok.   

Click here to view an example credit note.