Resolve Electronic Invoices
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1.      Select Gx Purchase on the toolbar.
2.      Hold the cursor over Electronic Transactions on the menu. 
3.      Select Resolve Invoices from the second menu.
4.      Highlight the supplier you want to resolve invoices for.
5.      Click the Select button.  This displays the invoices from this supplier that are waiting to be loaded to the Purchase Ledger.  Click here to view the Resolve Invoices screen. 
6.      You can print an Unmatched & Queried Items Report showing the invoices on this screen by clicking the Print button at the bottom of the screen. 
7.      The check-box in the Query column will be ticked if the invoice does not match your purchase order.  You can also see the number of Queried Lines on the invoice. 
8.      Double-click an invoice line to display the products on it, and view any queries.  Click here to view the EDI invoice details screen.  
9.      A description is provided for any queried lines.  Click the Query column then the graphic icon at the end of the cell.  A window will pop up explaining why the system has not been able to reconcile this invoice with your purchase order.  Click here for explanations of the queries you may encounter when viewing queried invoice lines, and actions you may be required to take.
10.   To unquery an invoice line, click the check-box in the Query column to remove the tick. 
11.   You can right-click an unmatched line and select Match With Purchase Order from the popup context menu, to try to match the product with an uninvoiced purchase order for this product from this supplier.  You will be warned if there are no uninvoiced purchase orders for this product from this supplier, and given the option to display all uninvoiced products from this supplier.  
12.   To open purchase order enquiry, right-click a line and select View Purchase Order from the popup context menu or double-click the line. 
13.   If the query is price related because the supplier cost price on the system is incorrect, you can take advantage of the option to automatically update your supplier cost price in Product Details with the current price on this invoice by ticking the Upd Price check-box at the end of the row. 
14.   Click the Save button to save changes made to the invoice you had open. 
15.   Select the next queried invoice to be reviewed.
16.   If the reason for the query is a duplicate invoice, you can delete it by right-clicking the invoice line and selecting Delete Transaction from the context menu. 
17.   You can close this screen before you have reviewed all the invoices, the changes made so far to individual invoices, e.g. unquerying lines, will be retained and you can continue working through the rest of the invoices later.
18.   When you have reviewed and resolved all the invoices, click the Update button at the bottom of the list of invoices.  The purchase ledger can be updated at any time but invoices and credit notes that are not resolved are posted as being on query.  You should always review and unquery all invoices you agree with before you update the ledger, so that only invoices with genuine queries are loaded to the ledger marked as queried. 
19.   Enter the Posting Date you want to use for posting these invoices to the Purchase Ledger and click Ok.  This determines the financial period they are posted to. 
20.   You can use Supplier Transaction Enquiry to view the invoices on a supplier account.