Notes About Power-Gx Help Contents

· The Contents of Power-Gx Help are arranged in the order of the main menu options in Power-Gx e.g. Gx CRM, Gx Sales, Gx Purchases etc plus additional chapters such as Period End, Reference, Support etc. Within each chapter there are sub-chapters for the different functions available in that part of the system.

· Bold text is used for program names, menu items, option names, keys or buttons to be selected.

· Program names are written as Menu Name\Program Name for example Gx CRM\Contact Details for the Contact Details program on the CRM menu, and Gx SOP\Print Invoices for the Invoice program on the SOP menu.

· To avoid repetition within the Power-Gx Help, obvious commands, such as saving information you entered, have not been stated in every topic. It is assumed that you will become familiar with such commands and will not need to be reminded about them in every help topic. You may wish to refer to the General Buttons and Icons chapter which lists the standard options available in Power-Gx programs.

· If you come across any terms in Power-Gx Help that you are unsure of, and there is no popup explanation, you can try to the Glossary in the Reference chapter.

· The Frequently Asked Questions chapter contains some of the more common questions Calidore's support team receive from Power-Gx users, together with the solution to the problem. It acts as a troubleshooter, allowing you to identify and fix problems you are experiencing with Power-Gx. This is updated regularly to be a useful point of reference.

· The Hints for Operating Power-Gx topic contains useful suggestions to aid you in your use of the system.

· Procedure Flowcharts have been added to the Reference chapter detailing common processes you may have to undertake such as processing a sales order from entry to invoice, processing collection notes through to supplier returns. Each step is detailed with links to the correct help topic for completing each stage. This helps you navigate the system and know what follows on from each step.

· A help topic for users of Calidore's original POWER software who have upgraded to Power-Gx has been included in the Reference chapter. The Power to Power-Gx Name Conversions topic helps users identify the new names for programs they were familiar with on the original POWER system.