View Shortages
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1.   Select Gx SOP from the toolbar.
2.   Hold the cursor over Delivery Notes on the menu.
3.   Select Print Delivery Notes from the second menu displayed.
4.   Confirm the date range to be included and make sure you select the All Undelivered Orders radio button.
5.   Click the Select button.  The orders awaiting delivery that match your selection criteria will be displayed.  The % column after the Undelivered Value column shows the percentage value of the order that cannot be delivered right now..  The % column after the Delivery Value column shows the percentage value of the total order that can be delivered at this point in time.   
6.   Click the Shortage Summary button.  This displays details of the items that are short for the selected orders. The items may be short because a purchase order has yet to be raised for them.  The P/Order before the supplier name will be blank if this is the case.  The purchase order should be generated via the shopping list to fulfill this order.  If a p/o has been raised, indicated by a order number in the P/Order column, the reason for the shortage is that the goods have yet to be booked in.  The Grn column will be absent a tick if this is the case.  When the products are received from the supplier, you should book in stock.  This makes the stock available to be delivered to the customer and next time you access Print Delivery Notes these orders will no longer have shortages.  You may view the Delivery Note, Purchase Order or Sales Order by selecting the appropriate option on the right click menu.

Click here to view the Delivery Note Shortages screen. 

Refer to the Order Process Flowchart if you are unsure of the sequence for processing orders.