Counter Credit Notes
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Counter credit notes allow you to enter customer credit notes onto the system and they will automatically print out immediately upon saving.  You do not need to use the print credit notes program. 

1.   Select Gx CRM from the toolbar. 
2.   Select Contact Details from the menu.
3.   Select the required customer.     
4.   Click Place Order in toolbar and then select Counter Credit Note from the menu. 
5.   Refer to Raise a Credit Note for instructions on entering the details of the credit note. 
6.   When you complete the credit note and Save it, the credit note form will print out automatically on the default printer