Q1: I am trying to collect electronic invoices from my supplier but get
an error message warning me the socket server is not running.
A: As instructed on the error message you will need to re-start the
socket
server which is a piece of communications software on the server. On
the server desktop, double-click the "Start EDI" icon. Now try collecting
your purchase invoices again. Contact Calidore if you still have
problems.
Q2: How do I match a purchase invoice to more than one purchase
order?
A: After you have matched the first purchase order on the Purchase
Invoice Reconciliation Screen, type the next purchase order you want
to match this invoice to in the Purchase Order No field at the top. In
the bottom window, select the lines from this order which appear on
this invoice. Use the Add All button if all lines on the purchase order
are on this invoice. They will then appear in the top box showing the
purchase order lines matched to this invoice. Repeat for each
purchase order covered by this invoice.